Contact us

If you have a general query about what to do with your waste or you wish to register as a waste carrier please contact the Environment Agency National Customer Contact Centre.

Email: enquiries@environment-agency.gov.uk

Tel: 08708 506 506 (Monday - Friday 8am - 6pm)

Minicom: 08702 422 549

For general information about what to do with your waste please see NetRegs duty of care guidance.

If you have a problem with entering your details on the waste directory please use the form below to sendus details of the problem. Please provide us with an email address or telephone number so we can reply to you.

This form is for waste directory queries only. If you have a general enquiry please telephone or email us on the number above.

Please ensure you provide us with at least an email address or telephone number.

Contact form

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View our privacy and data protection statements (these will be available on the main site)